GamePlanPro™ Enterprise: field service software customized around your operation

Most field service systems force your company into someone else’s workflows. Mechanical service work is too varied for that. Different trades, equipment, and contracts all need a system that fits the way they actually work, without creating complexity or extra overhead.

GamePlanPro™ Enterprise exists for mechanical service companies that want software shaped around their operations, with a clear process for deciding what to customize, how it is supported, and how it scales.

Book a 20 minute walkthrough.

Outgrowing off-the-shelf field service software

If you are relying on generic field service tools, you have probably seen the tradeoffs:

• Workarounds and side spreadsheets to get real work done
• Rigid workflows that do not match how your technicians actually run calls
• Extra admin work every time you add a service line, location, or contract type

GamePlanPro™ is a commercial field service platform built for mechanical service work. The Flex plan gives you a clean, technician friendly system out of the box. The Enterprise plan takes the same platform and tunes it around your company, with the same foundational structures so your system stays clear and maintainable.

The Enterprise plan: customization with a proven foundation

For more than three decades, Ucora has built custom workflow systems for service companies. That experience led to an Enterprise model where customers can request improvements without any fee increases, within a structured process.

What that means in practice:

• Zero fee increase for customizations related to the GamePlanPro™ platform
• Zero fee design reviews so changes make workflows clearer, not more confusing
• A shared core platform, so you are not starting from scratch

The result is software that keeps evolving with your business, without turning into a fragile custom project that is hard to update or support.

Your workflows, terminology, and service processes are reflected in the system

GamePlanPro™ Enterprise gives you your own version of the GamePlanPro™ platform, tuned to how your company actually runs:

• Trade specific workflows for HVAC, plumbing, electrical, roofing, and other field service trades
• Task flows, approvals, and reporting are aligned with your roles and structure
• Terminology, forms, and views that match how your team talks about work
• Custom AI-assisted facilities to deliver training according to your methods, policies, and standards
• Refinements and changes as you grow, without starting from scratch

At each step, the aim is to remove workarounds and manual steps, and to add only the screens and options your team needs.

Technician feedback with real follow through

A technician-centred system only works if frontline feedback is handled properly. In Enterprise, technician input is built into the improvement cycle, but it is not a free for all.

• Technicians, coordinators, and managers all have channels to flag friction and suggest changes
• Requests are grouped, clarified, and prioritized with you, so the most important changes are addressed first
• Every change is checked against clear principles - simpler to train, faster in the field, less room for error

The commitment is to a transparent process where people see how decisions are made, and where improvements are focused on making daily work easier and careers stronger. A significant boost to staff motivation is guaranteed.

Avoiding over-customization and vendor lock-in

A common fear with customization is ending up so specialized that you cannot move or scale.

GamePlanPro™ Enterprise is designed to avoid that problem:

• Your system runs on a stable core platform. You can trust in Ucora's 35 years of 24x7x365 SaaS delivery.
• Custom workflows and rules are layered on in a way that is testable and documented.
• Updates are planned and tested so that new releases do not quietly break existing setups.
• Data structures and key processes remain consistent, so training new staff is straightforward.

If your business changes direction, you can adjust workflows without rebuilding from zero. If you ever need to move away from GamePlanPro™, your operational knowledge is captured in clear processes, not buried in a tangle of one-off scripts.

Two plans on one platform

GamePlanPro™ gives you a clear path forward on a single platform.

1 - GamePlanPro™ Flex
A clean, technician-friendly workflow system that covers the core needs of commercial mechanical service companies out of the box. Ideal if you want to move off spreadsheets and generic tools quickly, with minimal setup.

2 - GamePlanPro™ Enterprise
A fork of the same platform, customized in the ways that matter for your operation. Same interface, same daily use patterns. Your rules, your logic, your workflows, built on top of the proven GamePlanPro™ core.

You can start on Flex and move to Enterprise when you are ready. Because the interface and core concepts stay the same, the shift focuses on targeted changes and short coaching sessions, not wholesale retraining.

Implementation without disruption

Changing systems always takes effort. The Enterprise plan is structured to keep that effort controlled and predictable.

A typical path:

1. Discover and map
   Short sessions to understand how you currently quote, schedule, perform, and invoice work across trades.
2. Design the right amount of change
   Agreement on which workflows will stay close to standard GamePlanPro™ and which truly need customization.
3. Pilot and refine
   A pilot team uses the Enterprise version in real work. Feedback is captured and adjustments are made before wider rollout.
4. Roll out with support
   Training focuses on what is different from today while preserving patterns your team already knows from Flex or your current system.

The goal is a system that feels familiar but smoother, so technicians and office staff spend less time figuring out software and more time doing work.

Why people first companies choose Enterprise

• Industry specific processes supported instead of forced into generic templates
• Different teams can have workflows that match how they actually operate, within one coherent platform
• Fewer workarounds and manual steps in the field and in the office
• A system that keeps pace as you add services, locations, or contract types
• A structured way for staff to influence how the system works, without losing control of priorities

When your software fits your operation, coordination gets easier, decisions get clearer, and it is simpler for people to do great work. Being heard and being able to affect change increases motivation, which is one of the foundations for lower turnover and better performance.

Proof and next steps

Ucora has been building and running service workflow systems since the early 1990s. GamePlanPro™ Enterprise and Flex are the result of that work across dozens of service fields.

Customer results have included:

• Significant reductions in technician turnover when career development and feedback are built into the daily workflow
• Revenue and margin growth driven by better coordination and clearer information in the field and in the office

On a walkthrough, Ucora can share specific examples from commercial mechanical service companies and walk through how GamePlanPro™ Enterprise was implemented without overwhelming the team.

Book a 20 minute walkthrough.

Explore GamePlanPro™ in more detail.